Sách tiếng Anh: Oxford Bussiness English - English for Customer Care

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Oxford Bussiness English - English for Customer Care

Tiếng Anh trong Chăm sóc Khách hàng

Oxford Bussiness English - English for Customer Care

Author: Rosemary Richey

Download: http://www.mediafire.com/?8nnmev6043x955m

English for Customer Care is an ideal short course for those who need to communicate with customers effectively and politely in English, over the phone, in person, or in writing.

Part of: Express Series
Level: Express Series: Professions
ISBN: 978-0-19-457906-3
Pages: 80
Binding: Mixed media format
Dimensions: 260x195 mm

English for Customer Care is part of the Express Series. It is an ideal course for students in employment, who want to communicate better in English.

This short, intensive course can be completed in 25-30 hours, so students make progress quickly.

English for Customer Care can be used as a stand-alone course, for self-study using the interactive MultiROM, or alongside a coursebook such as International Express.

This pack includes:
Student's book
Audio
MultiROM (for homework)